Using Microsoft Teams

This knowledgebase article will walk you through setting up direct and group messaging using the Microsoft Teams app computer. 

Opening the Teams app:

1. Click on the Start button in the bottom right-hand corner. 
2. In the white search box type 'Teams'. 
3. Click on the entry at the top of the search box called, 'Microsoft Teams'.
4. You should now see a Teams window open.

Logging into Teams:

1. Enter your company email address into the 'Sign-in address' box, then, click 'Sign in'.
2. Enter your Office 365/email password. If you don't know this, please contact Cilix. 
3. Click 'Sign in'. 
4. Teams should now open.

Direct Messaging Internal Users: 

To send a direct message to other users in your company, please do the following: 

1.  Click on the 'Chat' option located on the left-hand side of the Teams window. 
2. To start a new chat with an internal user, click the 'New Chat' icon at the top of the Teams window, to the left of the white search bar. 
3. You can now start typing the user's email address or name you'd like to direct message, you should see their name show up in a small pop-up box below the 'To:' field.
4.  Click in the 'Type a new message' field to send the user a message, you can press enter, or the send button to send the message. 
5. Recent chats under the 'Recent' section of the chat window. 

Group Messaging Internal Users: 

To create a group chat using internal users, do the following: 

1. Start creating a chat (described above). 
2. Enter the email addresses/names of users you'd like to be in the group chat. 
3. Then, send a message to the group chat to create it. 

Pinning Chats:

You can pin frequently used chats to the top of the chat list to make them easily accessible. 

1. Hover over the direct/group chat you'd like to pin.
2. Click on the three dots that appear on the right-hand side of the chat. 
3. Click 'Pin', the chat will move to the top of that chat list.